Shipping policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Orders may arrive later than expected due to covid-19 delays.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Note:

• Each customer is responsible for any customs charges that may be applied to international shipments. Savannah Madison Shop has no control over these charges and is not responsible for any actions taken by customs or delivery services.
• We are not responsible for items held up in customs
  in the rare event your order is lost in transit once shipped, we are not responsible, but will do what we can to help you locate it.
• Estimated shipping time frames does not account for delays caused by vendors or service and weather disruptions.
• We dispatch your order in 1-3 business days.
• Shipping dates are based on business days and they do not include weekends and holidays.

ADDRESS INFORMATION

It is the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.

TRACKING YOUR SHIPMENT

When your order ships, you will receive a Shipping email to the email address you supplied.
The Shipping email will provide you with information about the order, shipping date and tracking number if you have paid for tracked shipping.

If your order has not arrived within the estimated Shipping time, or you have additional questions regarding shipping, please contact our Customer Service
Telephone Number: +447852844952
Email: fairyangelzstore@outlook.com

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at fairyangelzstore@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us.

Check out our full Refunds Policy Here